Via this website, as well as via linked domains and domain names of Le Clos de l'Aube Rouge, privacy-sensitive data or personal data is processed. The proper handling and processing of personal data is of crucial importance to Le Clos de l'Aube Rouge. We therefore ensure that personal data is carefully processed and secured at all times.
During our processing activities, we comply with privacy laws and regulations. This means, among other things, we:
- clearly specify the purposes of personal data processing by using and referring to this privacy statement;
- try to limit personal data collection to that which is required for legitimate purposes only;
- will first ask your explicit consent to process your data in those instances where your consent is required;
- take appropriate security measures to protect your personal data and demand the same from parties who process personal data on our behalf;
- respect your right to consult, correct or delete the personal data we have collected when requested by you;
- are the liable party for data processing.
In this privacy statement we explain which personal data we collect and use and for what purposes. We recommend you carefully read this whole privacy statement.
This privacy statement was reviewed and adjusted on the 23rd of May 2026.
Use of personal data
When using our website and our services, you leave certain information with us. That may be personal data. We only keep and use the personal data that is entered by you directly or that is clearly provided to us for processing. We will not use the personal data for other purposes, unless you have given explicit permission in advance or we may or must do so by virtue of the law.
We only request data submission when submitting a booking request. The website also offers the possibility to ask questions via a contact form, where you are asked to fill in various data fields to deal with your question.
We process the following data from you (partially depending on your website use):
- name;
- email address;
- (if provided or required) telephone number.
The above data is used for the following purposes:
- using the features and functionalities of the website;
- handling, forwarding and processing of booking requests and bookings;
- answering questions, for example asked via the website;
- enhancing our services.
Retention period
The aforementioned data is kept as long as it is necessary to deliver our service to you.
Third-party disclosure
Le Clos de l'Aube Rouge will only pass your personal data to third parties if this is considered necessary for the execution of our agreement or if it is legally required or permitted. Personal data is never sold.
Security
We take appropriate security measures to limit misuse of and unauthorised access to your personal information.
Third-party websites
This statement does not apply to third-party websites connected to our website through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We advise you to read the privacy statement of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. Changes will be published on this website. It is advisable to consult this statement on a frequent basis so that you are aware of any changes.
Consult and change your data
If you have provided us with personal data, you can send us a request to consult, change or delete this data. You can submit this request via our contact page.
In order to prevent misuse, we may ask you to adequately identify yourself. When personal data access linked to a cookie is requested, you need to send a copy of that particular cookie; cookies can be found in the settings of your browser. If the data is not correct, you can request us to change or remove the data.
Data Protection Authority
We will gladly help you if you have complaints about the processing of your personal data. Under the General Data Protection Regulation (GDPR), you also have the right to file a complaint with the supervisory authority. In France, that authority is the CNIL (Commission nationale de l'informatique et des libertés), www.cnil.fr.